Customer Service Portal
Exceed Customers Expectations
Customers have high expectations for best in class service 24 hours a day 7 days a week. The customer portal is an innovative solution that will enable you to deliver exceptional customer service. Delight your customers by enabling them to submit inquiries or service tickets, monitor the status of their inquiries, search a knowledgebase or frequently asked questions and get the answers they need anytime, anywhere and from any device –PC, Mac, Tablet or Smartphone. Best of all the portal is web based easy to deploy and easy to use.
Centralized support systemAddress customer inquires via the web, telephone or e-mail – 1 single system
Reduce workload & operational costsReal time Knowledgebase and FAQ reduces support calls
Increase customer engagementCollect valuable customer feedback and take immediate action to address issues
Improve overall customer experienceDelight customers with exceptional customer service resulting in a competitive edge for your business